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Managing budget constraints and limited development resources are two common challenges for many companies as they build their own solutions that consume video, audio, and other technology from backend service providers. To enable simple and customizable innovation for developers, we are thrilled to announce our Universal Credit Plan and UI toolkit beta, now available for our Video SDK customers. Prioritize speed and savings with our Universal Credit Plan Through our

What if there was a better way? What if customer support leaders could move past the scheduling nightmares and manage their contact center agents with ease? What if we told you the solution is … ‘adhere?’ If you’ve ever led a customer support team or managed a call or contact center, you know the challenge of scheduling agents and preventing burnout first-hand. Without a proper workforce management solution, it’s easy

At Zoom, we aim to be the one platform delivering limitless human connection. We are stewards of our customers, whether they are Fortune 500 companies, educational institutions, small businesses, or a group of friends. We are constantly working to improve our platform to earn the trust of our users. This is especially important in Europe, where data protection standards and policies are among the most robust worldwide. To tackle these

33.2 million. That’s how many small businesses there are in the U.S. alone in 2022, according to U.S. Small Business Administration. Organizations with a few hundred employees or less make up 99.9% of businesses across the U.S., and employ nearly half of the country. These small businesses have to be scrappy. They need to find savvy ways to break out in today’s crowded market — reach new audiences, automate processes

Want to communicate with a co-worker in a different location? Connect with a prospect or customer? Hold a large, distributed meeting? In the past, the office phone was your go-to. For those one-on-one calls, or larger ones over an audio conference bridge, workplace communications hinged on hard-wired phones. Fast forward a few decades, and we have a few more ways to communicate. We can send messages in a snap over